A website that works, and someone to ask when it does not.
Web consultancy for service businesses · Sydney, NSW
When you have a doubt, or you want to explore something, we are the people you ask. We build websites you own, keep them working, and bring people to them. You should not have to know how any of that works.
About two months from first conversation to live. Fixed price from A$5,500.
Free. 20 minutes. No proposal you did not ask for.
A$3,713 of Google Ads brought a Sydney workshop 189 enquiries in four months.
Your ability to listen to the customer and provide their feedback is remarkable. You’re great and will highly recommend you.
Enable Women Africa
Before you buy a website, it is worth knowing whether you need one
“I need a website.”
A new site, a rebuild, or replacing something that was never right. You want to know what it costs, how long it takes, and whether we are any good. All three are on one page, including the price.
“Business is quiet and I do not know why.”
Enquiries dried up, or never started. The site looks fine and brings in nothing. Before anyone sells you a rebuild, it is worth finding out whether the website is even the problem. Often it is not.
Start with a plan: keyword research, competitor research, and a full audit of the site you have. A$1,800, and it comes off the price if we end up building. If you already know the site has to go, skip this and start with the build.
Neither of those quite fits? That is what the call is for. Twenty minutes, free, and we will tell you which one you are.
Hiring a web agency for the first time? Read this before you sign anything.
The buyer’s guide
Eight chapters on what a proper process looks like, what things actually cost in Australia, and the red flags worth walking away from. About thirty minutes of reading, sent over ten days. Then it stops. There is no newsletter.
Unsubscribe from any email. What we do with your details is in the privacy policy.
A$3,713 of Google Ads brought a Sydney workshop 189 enquiries in four months
Expert Carbon Cleaning came to us with an idea and nothing else. No brand, no website, no advertising. We built the identity, the site, the copy and the Google Ads account, and we still run it.
Why people pick us
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You own it
Your website, your domain, your logins, and a build that runs anywhere. A Wix or Squarespace site cannot be exported, so you are only ever renting it. A WordPress site walks out with you, and we help you carry it.
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There is a person, and he is in Sydney
Not a ticket queue. You get one person who knows your business, and if you are around Greater Sydney we will come and sit down with you.
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We are still here next year
Ask whoever built your last site how many of theirs they still look after. Then ask us.
You have probably been told it needs to look better
It usually needs to say something different. Most websites do not fail because they look wrong, they fail because nobody worked out what the business actually needed before building them.
That is the part we do first.
What we do, in the order it happens
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Audits
Before you rebuild, find out what is actually wrong. Keyword, competitor and market research plus a full audit of the site you have.
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Websites
From A$5,500, built in WordPress so they run on any host, and no platform can switch them off and no agency can hold it. Designed and written before anything is coded.
Maintenance
Updates, backups, monitoring, and a person who answers when something breaks. Prices on the page, no quote required.
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Hosting
Included with every maintenance plan. Own VPS from the middle tier, off-site backups, and monitoring around the clock.
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SEO services
Fixes, new pages, local SEO and checks on how AI search describes you. Three plans from A$499 a month, or start with the A$1,800 audit and get the first month free.
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Google Ads and Facebook ads management
Google Ads and Facebook ads (which also run on Instagram), A$499 a month each to manage. Google Ads are tracked to the phone call and the quote form, so you can see what each enquiry cost.
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Business email
Email on your own domain, with SPF, DKIM and DMARC configured so it arrives. Migration from your current provider included.
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Business network set-up and management
Ubiquiti UniFi Wi-Fi and networks for the office or shop, set up in one day on site from A$990. Equipment and cabling quoted separately. Management is optional, from A$180 a month.
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Custom software and automation
Dashboards, automations and integrations built around how your business works. Automations from A$4,000 and custom applications from A$12,000, at a fixed price agreed in writing.
We also build for other agencies under their brand, and we move businesses off Google Workspace when they want their files somewhere they control.
Who we are not for
- We work with service businesses. If your whole business is selling products online, we are not the right people and we will say so early.
- If you need a site live inside two weeks, we are the wrong fit. Our process takes about two months and we will not shorten it by skipping the part that makes it work.
Not ready to talk yet? Read the buyer’s guide first.
Tell us what you are trying to do
Twenty minutes on the phone, free. You will leave knowing roughly what your project should cost and whether we are the right people to do it. If we are not, we will say so.
Free. 20 minutes. No proposal you did not ask for.
Most people I work with are not experts in websites, and they should not have to be. My job is to understand what your business is trying to do, explain the reasoning in plain terms, and build the thing properly. If a website is not what you actually need, I will tell you that too.
Domenico
FingerTip, Sydney